Hawk Designs (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and disclose your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, hawkdesigns.ca, you consent to the practices described below.

1. Information We Collect

We collect personal and non-personal information when you visit our website, including:

  • Personal information you provide: Contact forms or other voluntary submissions.
  • Usage data: Pages visited, clicks, session duration, and interactions.
  • Device information: IP address, browser type, operating system, and device type.
  • Cookies and similar technologies for analytics, performance, and website functionality.

2. Tools and Services We Use

We use the following services to analyze website usage, improve performance, and enhance user experience:

  • Google Analytics 4 (GA4) – tracks anonymous visitor interactions.
  • Google Search Console (GSC) – monitors search performance and site issues.
  • BWT (Better Web Tools) – monitors site performance.
  • Microsoft Clarity – anonymized session recordings for UX improvement.
  • Google Tag Manager (GTM) – manages scripts and analytics tools.

We may use other analytics or marketing tools in the future. Personal information is never sold or shared for marketing purposes.

3. Cookies and Consent

We use cookies and similar technologies to:

  • Improve website performance and functionality.
  • Remember user preferences.
  • Analyze visitor behavior anonymously.

Consent Requirement:

When you first visit our website, you will be asked to accept or decline cookies.

  • Accepting cookies allows us to track usage for analytics and site improvement.
  • Declining cookies may limit some site features but will not block access.

You can manage cookies at any time through your browser settings.

4. How We Use Your Information

We use collected information to:

  • Improve website performance, functionality, and user experience.
  • Monitor website security and prevent unauthorized access.
  • Analyze trends and understand visitor behavior.
  • Respond to inquiries submitted through our contact form.

All data is collected in compliance with PIPEDA principles, using only the minimum information necessary.

5. Sharing and Disclosure

We do not sell or rent your personal information.
We may share data with service providers who help operate our website, such as hosting or analytics providers, under strict confidentiality agreements.

We may also disclose information when required by law or to protect our legal rights.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy. Aggregate or anonymized data may be retained indefinitely for analytics.

7. Your Rights

Under PIPEDA, you have the right to:

  • Request access to your personal information.
  • Request corrections to your personal information.
  • Withdraw consent for the collection and use of personal information at any time (note this may limit website functionality).

Requests can be submitted through our contact page.

8. Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information. While we strive to secure your data, no system is completely secure.

9. Third-Party Links

Our website may include links to other sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact:
For questions or requests regarding this Privacy Policy, please visit hawkdesigns.ca/contact.